Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and improve your browsing experience.

Similar technologies include web beacons, pixels, and local storage, which serve similar purposes to cookies. This policy covers all these technologies, collectively referred to as “cookies.”

MemorySpace.ai uses cookies to provide essential functionality, remember your preferences, analyze usage patterns, and improve our AI-powered memory platform service.

🇪🇺GDPR Compliant|🇺🇸CCPA Compliant|Contact: privacy@memoryspace.ai

2. Types of Cookies We Use

We use different types of cookies for various purposes. Here's a breakdown of each category:

2.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality such as:

Authentication: Keeping you logged in during your session
Security: Protecting against cross-site request forgery and other security threats
Session Management: Maintaining your active session and preventing data loss
Theme Preference: Remembering your light/dark mode choice

Essential Cookies Used:

supabase-auth-token: Authentication token for secure login
session-id: Session identifier for maintaining your active session
theme-preference: Your selected theme preference

2.2 Preference Cookies

These cookies remember your choices and preferences to provide a more personalized experience:

Language Settings: Your preferred language for the interface
UI Preferences: Layout choices, sidebar preferences, and display options
Model Preferences: Your preferred AI models and conversation settings

Preference Cookies Used:

user-preferences: General user interface and interaction preferences
model-settings: Preferred AI models and conversation configurations

2.3 Analytics Cookies

These cookies help us understand how visitors use our website, allowing us to improve performance and user experience:

Usage Analytics: Page views, feature usage, and user interactions
Performance Monitoring: Load times, error rates, and service availability
User Engagement: How users interact with our platform

Analytics Cookies Used:

_ga: Google Analytics identifier for tracking user sessions
app-analytics: Internal analytics for feature usage and performance

Note: All analytics data is aggregated and anonymized. We do not track individual user behavior or link analytics data to your personal account information.

3. Third-Party Cookies

Some cookies are set by third-party services we use to provide our platform functionality:

3.1 Payment Processing

Stripe: Secure payment processing and fraud prevention

3.2 Authentication Services

Supabase: User authentication and account management

3.3 AI Model Providers

OpenAI, Anthropic, Google: AI model access and processing

3.4 Analytics

Google Analytics: Website usage analytics

Note: Third-party cookies are governed by the respective third party's privacy policy. We encourage you to review the privacy policies of these services for more information about their data practices.

4. Managing Your Cookie Preferences

You have several options for controlling how cookies are used on your device:

4.1 Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome

1. Click the three dots menu → Settings
2. Go to Privacy and security → Cookies and other site data
3. Choose your preferred cookie settings

Mozilla Firefox

1. Click the menu button → Settings
2. Go to Privacy & Security
3. Choose your cookie and tracking settings

Safari

1. Safari menu → Preferences
2. Go to Privacy tab
3. Choose your cookie preferences

Microsoft Edge

1. Click the three dots menu → Settings
2. Go to Cookies and site permissions
3. Manage cookies and site data

4.2 Cookie Consent

When you first visit our website, you can choose your cookie preferences through our consent banner.

5. Impact of Disabling Cookies

While you have the right to disable cookies, doing so may affect your experience on our platform:

5.1 Disabling Essential Cookies

Warning: Disabling essential cookies will prevent you from using our service. You may not be able to log in, maintain your session, or access core platform features.

5.2 Disabling Preference Cookies

Your theme preference (light/dark mode) won't be remembered
Language and interface settings will reset each visit
Model preferences and conversation settings won't be saved
You'll need to reconfigure settings on each visit

5.3 Disabling Analytics Cookies

We won't be able to track usage patterns to improve our service
Performance monitoring will be limited
You'll still have full access to all platform features
Your privacy will be enhanced with less data collection

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, new technologies, or legal requirements. When we make significant changes, we will:

Update the “Last Updated” date at the top of this policy
Notify you through our website or email if you're a registered user
Request renewed consent for any new types of cookies
Provide clear information about what has changed

We encourage you to review this Cookie Policy periodically to stay informed about our cookie practices.

7. Contact Information

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Privacy Officer: privacy@memoryspace.ai

General Support: support@memoryspace.ai

Address: MemorySpace.ai, LLC, Colorado, USA

We're committed to transparency about our cookie practices and will respond to your inquiries promptly.

Last Updated: 2025-06-30

This Cookie Policy is effective as of 2025-06-30. By continuing to use our service, you acknowledge that you have read and understood this policy.